Getting Started

So you've got the domain name and you have your new hosting account from ProNetSpace. Now what?
The first thing you should do is login and explore the different parts of your account so you know where to find resources and controls when you need them. The following steps will take you on a quick tour of your client area.

Logging In

1. Start by logging into your new account with the log in details you created when you ordered. The login page is at http://my.pronetspace.com. You might want to bookmark the login page. (Log In )

Exploring your Client Area

2. Once you've logged in you will see a page with three sections.

< -- Client Information Area and Site News.     <-- Trouble Ticket Section <-- Hosted Domains

- The top section will contain your account information and Site News. Make sure all your personal information stays up to date. The Site News area will contain important updates and announcement pertaining to your account.

- The middle section contains our trouble ticket system. This is where you go when you need help and need to submit a trouble ticket. This area will also show the status of any previous trouble tickets.

- The bottom section will show a list of domains you currently have hosted with us and the domains status (Active, Pending, or Suspended). Click on the blue dollar sign next to the domain to see invoice history for that domain. Click on the magnifying glass to see the details for that domain.

3. Now click on the magnifying glass next to your domain name.

4. On this page you will see your hosting account information. Click here to learn more about the information on this page(coming soon) or continue your tour by going to Step 5.

Exploring cPanel

5. Next our tour takes us to cPanel. Click on the link in the middle of the page that says "[visit cPanel]." Note: This link will not work if your domain has not resolved to our servers yet. You can get to cPanel using the login details that were in your welcom email.

6. cPanel should have opened in another browser window. cPanel allows you to manage nearly all aspects of your website. Some of the tasks that can be performed via cPanel are: create and modify email accounts, manage your files, add subdomains, manage ftp accounts, install scripts like shopping carts or forums, create databases, download a backup of your site, view your sites statistics and more. Feel free to explore this area and get familiar with it.

Now you know how to access your Client Area and cPanel. What would you like to do next?

Learn more about your "Hosting Account Information Page" (coming soon)
Learn more about cPanel. (coming soon)
Manage and set up email accounts. (coming soon)
Upload your webpages. (coming soon)
Go to Tutorial Index.